We take your privacy seriously - here's how we handle your information
We believe you should have control over your data. Use the toggles below to customize what information we collect during your visit.
Look, we get it - privacy policies can be a drag. But here at Halcyon Valor Crest, we're committed to being straight with you about what info we collect and why. This isn't just legal mumbo-jumbo; it's our promise to protect what's yours.
Whether you're booking a suite with mountain views or just browsing our spa menu, we want you to feel secure. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and all relevant provincial legislation.
We'll be honest - running a mountain resort means we need some info to make your stay awesome. Here's what we typically collect:
We don't collect sensitive stuff like health records unless you specifically share it with us for accommodation purposes (like if you need wheelchair accessibility or have food allergies).
Your data isn't just sitting in some dusty database - we actually use it to enhance your experience. Here's the breakdown:
We'll never sell your personal info to third parties for their marketing purposes. That's not how we roll.
We keep your info pretty close to the vest, but there are a few trusted partners who need access to deliver the full resort experience:
All these partners are contractually obligated to protect your information and can only use it for the specific purposes we've authorized. No funny business.
Yeah, cookies - and not the chocolate chip kind (though we do serve those at our bistro). Web cookies help us make your online experience smoother.
You've got options here. Most browsers let you refuse cookies or delete them. Just heads up - blocking essential cookies might mean some features won't work properly. Use our cookie dashboard above to manage your preferences easily.
We also use tools like Google Analytics to see which pages get the most traffic and how long people hang out on our site. This data's anonymized, so we can't identify you personally.
Security's a big deal for us. We've invested in multiple layers of protection to keep your data safe from unauthorized access, loss, or misuse.
That said, no system's completely foolproof. While we do everything we can to protect your data, we can't guarantee absolute security. If you notice anything suspicious related to your account, let us know immediately at reservations@halcyonvalorcrest.info.
We don't hoard your information forever. Here's our general approach to data retention:
Once we don't need your information anymore, we'll either delete it securely or anonymize it so it can't be traced back to you. You can always request deletion earlier by contacting us directly.
This is your data, and you've got rights. Under PIPEDA and Alberta's privacy laws, here's what you can do:
To exercise any of these rights, just shoot us an email at reservations@halcyonvalorcrest.info or call +1 (403) 555-8920. We'll respond within 30 days and verify your identity before processing your request.
There might be some limitations - like if deleting your data would interfere with legal obligations or ongoing investigations - but we'll always explain our reasoning if we can't fulfill your request.
Our website isn't designed for kids under 13, and we don't knowingly collect personal information from children. If you're a parent booking a family vacation, you're responsible for providing any necessary info about your kids.
If we discover we've accidentally collected data from a child under 13 without parental consent, we'll delete it promptly. If you believe your child's info has been collected, please contact us immediately so we can sort it out.
We're based in Canada, but some of our service providers might be located in other countries, including the United States. This means your personal information could be transferred outside Canada.
When we transfer data internationally, we make sure it's protected through appropriate safeguards like standard contractual clauses and ensuring our partners meet comparable privacy standards.
Be aware that countries outside Canada may have different privacy laws, and your information might be subject to access requests from foreign governments, courts, or law enforcement agencies according to those countries' laws.
Our website might include links to third-party sites - like our adventure tour partners or local attractions. Just so you know, we're not responsible for the privacy practices of those external sites.
Once you click away from halcyonvalorcrest.info, our privacy policy no longer applies. We encourage you to read the privacy statements of any site you visit. Different companies have different approaches to data collection and use.
Privacy laws and our business practices evolve, so we might update this policy from time to time. When we make significant changes, we'll let you know through our website and, if you're on our mailing list, via email.
The "Last Updated" date at the top of this page shows when we last revised the policy. We recommend checking back occasionally to stay informed about how we're protecting your information.
Continuing to use our services after changes take effect means you accept the updated policy. If you don't agree with the changes, you'll need to stop using our services and request deletion of your data.
Got questions about this privacy policy or how we handle your data? We're here to help. Seriously - we'd rather you ask than worry.
We'll do our best to respond within a few business days. For formal access or deletion requests, expect a response within 30 days as required by law.
Download our complete privacy policy as a PDF document. Perfect if you want to review it offline or keep it handy.